Corning Credit Union

Contact Us

About Us

Corning Credit Union is committed to providing outstanding member service. There are many ways to contact us and to manage your account:

  • In Person - Visit us at any of our branch locations.
  • Phone - Call us at 607-962-3144 or 800-677-8506 to speak to a representative.
    • Mon. - Fri. 9:00 a.m. - 9:00 p.m. (ET)
      Sat. 9:00 a.m. - 5:00 p.m. (ET)
    • For account emergencies outside of these hours, please contact our After Hours Help Desk at 855-731-9075.
  • D.A.D. - Call 607-962-2999 or 800-677-4240 to access your account 24 hours a day using Dial Accounts Direct.
  • eBranch - Access your account online using eBranch online banking.
  • Email - Send us a secure email. We will respond within one business day.
  • Mail - Reach us by mail at:
    One Credit Union Plaza
    P.O. Box 1450
    Corning, NY 14830

Tell us what you think. Help us to serve you better by filling out our simple member survey.

We Have 24/7 Phone Support for Your Cards

To Report Your Card Lost or Stolen

  • If you are experiencing difficulty using your card; to report a lost or stolen Visa® card or debit (CU-Extra®, X-treme, ATM) card; or to report suspected fraud, please call 607-962-3144 or 800-677-8506.
  • After business hours, listen to the automated menu. Prompts will be given to report a card lost or stolen.
  • To return a call from a Fraud Specialist, please call: 888-918-7313.

To Activate Your Card

  • For Debit Cards, please call 866-985-2273
    (After activating the card, please stay on the line and choose option 1 to select or change your PIN for your card. Without adding a PIN, you will not be able to use your card at an ATM nor will you be able to make PIN-based purchases.)
  • For Credit Cards, please call 800-631-3197
    (If you would like to add an optional PIN to your credit card for ATM access, please stay on the line and select option 1 after activating your card.)

To Assign or Change the PIN on Your Card

  • For Debit Cards, please call 866-985-2273
  • For Credit Cards, please call 888-886-0083