Corning Credit Union

Alerts – Monitor Your Accounts

Alerts

Our most important priority is to protect you, your money, and the confidentiality of your personal information and we’re constantly looking for new ways to keep you safe. In addition to the products and services we offer (like cards with embedded chips and mobile payment options), we also offer two types of alerts to help you monitor the activity on your account.

Text Message Fraud Alerts for Your Cards

When you enroll your CCU credit and debit cards in our text messaging service, you’ll automatically begin receiving fraud alerts via text message. If we detect any unusual transactions on your card(s), we’ll send you a text message asking you if the transaction is yours and provide you with simple instructions for how to respond.

To get started:

  • log into eBranch online banking
  • Hover over “Other Services” in the navigation and click on “Card Fraud Alerts” in the submenu
  • Follow the on-screen instructions (you will need to enroll each of your cards for this service)

Please note: You may still receive a call from a fraud specialist to verify activity on your CCU credit or debit cards.

 

Email Alerts for Your Online Accounts

Sign up for personalized eBranch eAlerts to alert you when certain things happen on your account like the ones below:

  • Account Balance Change
  • Check Cleared
  • Debit/Check-Card Purchase
  • Electronic Deposit
  • Loan Balance Change
  • Visa Purchase 
  • Withdrawal Notification

Other available alerts include:

  • Account Activity Summary
  • Check Stop Payment Expiration
  • Custom Message
  • Loan Payment Due
  • Non-Sufficient Funds Check

To get started:

  • log into eBranch online banking
  • Choose “eServices” from the navigation
  • Select “eAlerts” from the submenu
  • Click the orange “Add eAlert” button
  • Select the desired alert(s)
  • Click “Submit”



 

Privacy Policy

Corning Credit Union will never, under any circumstances, sell or distribute your cell phone number to third parties or to Corning Credit Union clients you have not approved. Corning Credit Union will never directly market to you any services for which you have not opted in, either by cell phone, text message, or email.

Corning Credit Union will never distribute any personal information about you, including your phone number, name, billing information or any other piece of identifying information. To view CCU's entire Privacy Policy.