There are times when it’s impractical or just not possible to get online to access your accounts. For those times, there’s D.A.D., our 24-hour automated telephone service.
Stay in Touch With Your Money
We know that having access to your money when you need it is a priority. Rest assured whether you’re across town or across the world, you can still bank when it’s convenient for you.
- Call from anywhere: 607-962-2999 or 800-677-4240
- It's secure - you assign your own access code.
- D.A.D. operates in real time - transactions take place immediately.
- It's easy to use.
- You can customize your D.A.D. set-up.
- You can select Spanish as a language option.
With a touch-tone phone, use D.A.D. to:
- Transfer funds between accounts, such as savings and checking.
- Transfer funds between member account numbers using Cross Member Transfer.*
- Verify deposits and withdrawals.
- Verify CU-Extra® and Visa® purchases.
- Determine which checks have cleared.
- Make loan payments.
- Request a check withdrawal.
- Obtain loan advances on your line of credit.
*Cross Member Transfer:
- Allows you to transfer from one member account number to another.
- You need to enroll each member account number.
- Your name must appear as either the prime or joint member on each account you enroll.